One platform. The whole front-of-house.

Orders land in real time and move PENDING to MAKING to READY with a tap - on desktop, tablet or phone, with live wait and ETA timers on every live order.

No paper dockets, no shouting at the pass - the counter always sees what’s due, what’s late and what’s next, so handoff stays fast even when the room is full.

Turn on alerts on each computer you use. With the dashboard open, a new order fills the screen with a chime that repeats until someone answers it. With the tab in the background you get a system notification, and with the browser closed a push notification still arrives.

A new order should never sit unseen because the dashboard was behind another window. The alert keeps going until someone answers it.

Turn on text alerts in Settings and choose a mobile. If nobody uses the dashboard within a minute of a new order arriving, Queshot sends one text, so a quiet tablet is not the only thing watching.

Busy counters miss a beep. A text in your pocket is the backstop that saves the order, and the regular who placed it.

Let the board accept for you - every order, pickup only, or kerbside only - and step in only when you want eyes on a ticket.

During service nobody has a spare hand to tap Accept. The board keeps orders flowing on your rules, and your team only touches the tickets that need judgement.

One tap pauses new orders when the rush bites. Running behind on a single order? Push it back a few minutes and the customer sees the update instantly.

The rush never buries you, because you control the tap. Pausing keeps your promises honest instead of stacking orders you can’t make - and a guest who knows about a delay is a guest you keep.

Drivers, tradies and the school run choose kerbside and your team brings the order out - vehicle colour, make and rego arrive with the ticket.

Drivers, tradies and the school run can’t park twice. Kerbside wins you the orders that would otherwise drive straight past.

Regulars opt in and their usual starts when they get close - fresh on the counter as they walk in, not sitting there going cold.

The usual is on the counter the moment they walk in, fresh. That is the habit loop that turns a weekly guest into a daily one.

The menu IS the table: guests scan, order and pay from their seat. Design and print branded table cards from the dashboard - single cards or a bulk A4 kit.

Every table serves itself - fewer laps for your staff, no waiting on the bill at the till, and tables turn faster on the days you need it most.

Guests order pickup directly from a link - no app to download, they pay in the page. Put your venue link anywhere: a bio, a story, a sticker or your Google listing.

Your bio link, window sticker and Google listing all become order buttons - everywhere your name appears. Zero friction for first-timers who would never install an app for one order.

Guests pick a same-day time in the browser and pay when they book - the order lands on your board shortly before pickup, so it is made fresh, not early.

The money is secured at booking, but the ticket only lands shortly before pickup - pre-booked orders never clutter the board or get made early and go cold.

One QR for the whole park or food court: guests scan, pick a venue and order - multiple venues, each keeping its own board and its own payouts. Built for markets, multi-venue sites and event pop-ups.

Markets and multi-venue sites bring you the customers without touching your margin - guests order from you directly, and the site runs one QR instead of ten.

An optional four-digit collect code makes sure the right hands take the right order at a busy counter.

At a busy counter a wrong-hands handoff costs a remake and an apology. The code ends the guessing without slowing the line.

Start a shared cart and share the link; everyone adds their own items from their own phone - in the app or straight in the browser at a table. The host sees every contribution and checks out once for the whole group.

The office run and the big table stop being ten separate orders - one cart, one payment, one pickup, and far less back-and-forth for your counter.

Split a dine-in table bill without the arithmetic: the host starts a split from the table’s order and shares a link, each guest claims the items they had, and anything left unclaimed falls to the host. Everyone pays their own share from their own phone, and the counter still sees one order.

No more one person covering the table and chasing everyone up afterwards, and no bill-splitting queue at the counter - the table settles itself and turns faster.

Photograph the menu on the counter - items, sizes, prices and options land ready to review. Photos, iPhone HEIC, PDFs, Word and Excel all work. Set it up yourself in one sitting, then we check it before you go live.

Setup is where every platform loses venues. Set your menu up yourself, in one sitting - not a weekend of retyping and spreadsheet homework.

Starting a menu? Paste it as plain lines, paste a Square export or any spreadsheet with names and prices, or type it into a table. Every item lands in one review list, where you fix anything before it goes live.

Adding a menu one item at a time can take an afternoon. Bringing it in all at once gets you to your first order sooner.

Your whole menu shows as one list. Tap a price to change it right there, and undo a change if you got it wrong.

Prices change on busy days. A single list means you fix a price in seconds instead of opening every item.

Press Update prices for card fees on your Menu page, enter your in-store card fee and the share of customers who pay by card, and preview the new prices. Apply them in one step - no price goes below what it was - and undo the whole change if you need to.

Card surcharges are banned now, so the fee has to live in your prices. One step keeps your margin without repricing item by item.

Link your Square account once and your catalogue pulls straight in as an editable draft - no retyping the menu you already maintain.

The menu you already maintain is the menu you sell with - no double-entry on day one.

Sizes, milks and extras live as reusable option groups, with quick-add chips for the things every venue sells. Flip an item off when it sells out.

Build a modifier once and use it across the whole menu - and flip an item off the moment it sells out, so the menu always tells the truth.

Beyond sizes and milks: sugars, strength, cup choice and dietary flags, each priced by you as a reusable option group and carried from the cart through to the counter ticket.

Guests order exactly what they want without a note-field guessing game, and every paid extra lands on the ticket - so your team makes it right first time and you capture the upsell.

Declare allergens, dietary tags, a serving note and full nutrition on any menu item, once, from the dashboard - guests see clear pills and a tap-to-open detail sheet before they order.

No more "does this have nuts?" at the counter mid-rush - guests with allergies or dietary needs order with confidence, and the answer lives in the menu instead of in whoever is on shift.

Revenue, orders and timing plus the numbers that matter: fee breakdown, keep-rate and repeat-customer value.

You see what you actually keep, not just what you turned over - and which regulars your revenue really stands on.

Add a cost to any item and the Breakdown tab shows its margin, its dollar profit and where the money hides across the menu - no accounting connection needed.

You stop guessing which lines carry the venue. The items that look busy but barely profit sit next to the quiet earners, so you price and promote on the numbers, not a hunch.

Make-times, accept-latency, true handoff times and your rush shape - see where the counter actually loses minutes.

The counter loses minutes in places you can’t see from the till. The ops view shows exactly where - so you fix the bottleneck, not the symptom.

Who orders, how often and what they spend - exportable when you need it elsewhere.

Your customer list stays yours - exportable whenever you need it somewhere else.

Read every review in one place and watch the rating move as you fix what they mention.

Guests tell you exactly what to fix. This makes sure you hear it before the star rating does the talking.

After every collected order, Queshot asks the customer how it went - a notification and a "How was it?" card on their receipt, one tap from the review form. Essential asks one hour after pickup. Premium chooses the moment - right away, 30 minutes, 1 or 2 hours, the next morning or a custom time - and can also email the ask to customers who agreed to hear from you.

Happy customers rarely think to leave a review. A well-timed ask turns quiet regulars into the ratings new customers read before they choose you.

Full order history - searchable, sortable and exportable to CSV.

Disputes, reconciliation and your accountant all want the same thing: the record, findable in seconds.

The paper stamp card, retired - digital stamps collect automatically with every order and reward your regulars at your rules. Stamps also pool into one card across the venues in your state that take part, so someone who started collecting down the road can finish the card at your counter. You fund only the rewards handed over at your venue, and you can leave the network from your Loyalty page at any time. Loyalty Plus on Premium adds multi-reward combos, item and category scoping, minimum spend, stamp expiry and welcome bonuses.

The paper card gets lost; this one doesn’t. And a shared card sends you customers who have never walked in before, instead of only rewarding the ones you already have.

Customers on iPhone add your stamp card to Apple Wallet from the Queshot app. It sits next to their bank cards, ready to show at the counter.

A stamp card in the Wallet is one the customer actually carries, so your venue stays in front of them between visits.

Run offers and campaigns to your own customers straight from the dashboard.

You own the relationship - reach the people who already love you without paying a platform to reach your own regulars.

A public page at queshot.com/c/your-venue - hours, menu and photos, one link for your bio, your window and your Google listing, with print-ready QR codes on demand.

One link that is always current, everywhere your name appears - with print-ready QR codes on demand.

A live preview of your listing exactly as the app shows it - plus your own About: story, Wi-Fi, parking and accessibility, edited by you.

No surprises - and you control the story, Wi-Fi, parking and accessibility details guests check before they come.

Stripe payouts land weekly - no hardware, no lock-in, card processing at cost, no surprise fees.

Predictable money with no hardware, no lock-in and card processing passed through at cost - no other surprise fees.

The Queshot venue dashboard runs in a browser on any tablet, laptop or phone you already have. No printer lease, no SIM card, no hardware to return.

Going live costs no hardware - no terminal to buy, no weekly lease, no SIM plan to keep paying. Works on what you already have.

Owners, managers and baristas each see exactly what they should - invite staff by email in seconds.

Staff see the board, not the books. Invite by email in seconds, revoke just as fast.

Build the weekly roster where your labour cost already lives - shifts, availability, leave and timesheets, with a versioned publish that emails every worker their PDF. Overwork and rest-gap flags, plus open-shift cover and mutual swaps your team requests and claims.

The roster sits with the trade data, so you schedule against real demand and cost - and cover gets sorted between staff without a group-chat scramble.

Build recurring lists - daily, fortnightly or monthly - and assign them to a role or named team members. Crew tick each item off on their phone; photo or temperature evidence attaches where you ask for it, and a manager can reject an item with a note or sign off the whole day.

Opening checks, closing checks and fridge temperatures get done and proven - not scrawled on a clipboard that goes missing. Every reading and every tick stays on record for your food-safety file.

Queshot reads six weeks of your real rushes and drafts the whole week in one tap - shifts, people and open slots - for you to tweak and publish. Anyone free can pick up the open shifts.

You stop building the roster from a blank grid every week - the draft already matches your real trade, so you spend minutes tweaking instead of hours guessing, and any shift nobody claims still gets offered to whoever is free.

A per-worker performance view built from the day-to-day your team already records - rostered shifts, timesheets, task evidence and training. A team grid with 12-week trends and same-role peer bands, and KPI goals that cascade from the venue down to each worker and update themselves every night. Managers see the whole team; crew see their own numbers, never anyone else’s.

Coach on the numbers, not gut feel - see who’s carrying the rush and where to lend a hand, and give the team clear targets without a spreadsheet.

Queshot emails you a monthly performance summary of your venue - orders, sales, average order and your top sellers for the month just gone.

You get a regular pulse on how the venue is tracking without opening the dashboard - a quick read that lands on the first of each month.

Opening hours, one-off closures, time-based surcharges and alert tones - plus money-safe refunds and a home dashboard with today's sales, next payout and a needs-attention list.

Closed means closed, everywhere, instantly - and the home dashboard tells you each morning exactly what needs attention.

Staff clock in and out on a shared kiosk at the venue. Shifts become timesheets automatically, ready to review and approve.

No more end-of-week reconstruction - hours are captured as they happen, and payroll starts from real numbers.

Connect Xero once. Bring your staff in from Xero and invite them to log in, then push approved timesheets back to Xero for payroll, with a Sent or Not sent line for each person.

Typing the same hours into two systems is where pay mistakes start. One sync means payroll uses the hours your team actually clocked.

Keep each staff member’s documents in one place and assign training modules they complete in the dashboard.

Compliance stops depending on memory - see who is certified, trained and up to date at a glance.

One account covers every venue you run. Switch between them from the sidebar - orders, menus and settings stay per-venue.

Multi-site operators get one place to run the lot, with no shared passwords between stores.